Patrick Albrecht

Hello, I’m an IT support specialist.

About me

I'm a 21-year-old
IT specialist & technical project manager from the Zurich area.

Welcome to my website! My name is Patrick. In my free time, I read, write, teach myself to code and hang out with friends. If you’d like to find out more about me, you can follow me on Twitter or Facebook.

I’m currently on an exciting trip to the Midwestern US, where I’m spending a year at a local community college. I’ll return to Europe in late summer 2018, full of new experiences and fresh perspectives – and hungry for more.

Technical Support
95%
JIRA
70%
Microsoft Windows OS
80%
Apple macOS
90%
Education
EXCHANGE PROGRAM

Olney Central Community Colleges

Aug 2017 - May 2018

As a part of my exchange program with YFU 2017/2018, I enrolled at the OCC as a full-time student. While my focus was to learn the American culture and to improve my English knowledge, I also participated in college classes like mathematics, history or economic.

INFORMATIKER EFZ

Technische Berufsschule Zürich

Aug 2012 - Jul 2016

Apprenticeship in the IT field with a Federal Diploma of Vocational Education and Training. The completed modules included i.a. network infrastructure, LAN components, operate server, Internet connection, hardware planning and implementation, IT Project, and Object-based programming with components.

Work
ONLINE PROGRAM MANAGER

MediaMarkt E-Commerce AG

Dec 2016 - Jul 2017

Program manager for collaboration software (Atlassian JIRA and Confluence). Implementation, introduction and maintenance of monitoring software (Pingdom) for the eCommerce system landscape. Collaboration on the security of operative online shop processes. Creation of various eCommerce applications and systems. Collaboration on the specification of online shop requirements.

IT SPECIALIST WITH FEDERAL VET DIPLOMA

MediaMarkt Management AG

Aug 2012 - Jul 2016

Implementation and coordination of hardware, software, network components and communication tools. Installation and maintenance of PCs, peripheral devices and communication tools. Receipt and processing of hardware, software, network and communications issues; initiation of repairs and/or escalation procedures. Monitoring of hardware, software and network availability. Creation and updating of instructions and checklists. Helpdesk support.

Get In Touch